Email Support for VIP users

We try to respond to all paying customers within 24 hours. For faster resolution, you should:
  1. Look at our Dyn Status Page for maintenance and known issues.
  2. Look at our Support articles to see if this is a common question.
  3. Check out the Dyn Community Forum to see if your question has been answered previously. If not, our Community Experts are willing to give you a hand.
  4. If you are unable to log into your account below and cannot reset your password please email support@dyn.com.
Please note that 90% of all questions we receive can be answered using the resources above.

VIP users log in to contact support:

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Please purchase a product to contact support:

Purchase DynDNS Pro now to to receive email support from our highly-trained support team for just $55.00/year.

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If you have a question for our sales team, you can email them at sales@dyn.com. Lost access to a paid account? Contact our billing department at billing@dyn.com for assistance.