Email Support for VIP users

We try to respond to all paying customers within 24 hours. For faster resolution, you should:
  1. Look at our Dyn Status Page for maintenance and known issues.
  2. Look at our Support articles to see if this is a common question.
  3. Check out the Dyn Community Forum to see if your question has been answered previously. If not, our Community Experts are willing to give you a hand.
  4. If you are unable to log into your account below and cannot reset your password please email
Please note that 90% of all questions we receive can be answered using the resources above.

VIP users log in to contact support:

Please purchase a product to contact support:

Purchase DynDNS Pro now to to receive email support from our highly-trained support team for just $55.00/year.

Purchase Now

If you have a question for our sales team, you can email them at Lost access to a paid account? Contact our billing department at for assistance.